Our quality policy is to give priority to honesty, to keep on innovating, and not afraid of taking responsibility.
Since startup, we have been putting customers first and taking every deal seriously. Now, we are able to ensure over 90% qualification rate in delivery and over 96% customer satisfaction rate.
Quality policy and quality objectives
We know that setting high targets is only the first step of quality control, so we have adopted a scientific organizational structure.
Equipped with 29 members, our quality center is divided into three groups, which are in charge of supplier quality, incoming quality and in put process quality together with out quality.
Supplier quality is the first priority in quality control. Thus, we have set up SQE to help our suppliers improve the quality of components and parts. For new suppliers, we would have on- site audits, while for old suppliers, we would use performance appraisal, which can spur them to provide best quality components.
For incoming quality control, we also set up corresponding mechanism to inspect all incoming materials from our suppliers: After checking incoming materials according to blueprints, task lists, inspection standard and relative regulations, we would put qualified materials into use, while dispose of unqualified ones.
IPQC & OQC
As for IPQC & OQC, we have also set up high-level standards. In every production process, from assembling, testing to packing, we all conduct real-time monitoring; when it comes to FQC/OQC, we would carry out spot check on the assembly line and in the warehouse. Through the integral system of quality control, we have the confidence to ensure both customer satisfaction and full compliance with laws.
Management system certifications
TITANTEC has established integral systems of quality control, environment management, as well as occupational health and safety management. And we have passed these three certification tests, obtaining corresponding certificates.
Manufacturing qualification certificates
Since the inception of TITANTEC, we have been keen on innovation, and pursuing the ideal of manufacturing quality. As a result, we had the honour to obtain the Manufacturing Qualification Certificate of Zhejiang Province, which proves our strong ability of quality control.